Tenants can contact us in regards to any maintenance issues by either emailing firstname.lastname@example.org or calling us on 01908 465130. We will do our very best to get back to you as soon as possible.
Please be aware that we will have to contact suitablly qualified contracotrs and trades people and therefore there can sometime be a delay in having the issue rectified.
If you feel that the matter is urgent please let us know and mark any emails as such.
We have provide some basic advice below.
As a tenant of the property you will be expected to maintain the property to the standard that the property was presented to you in. Changing light bulbs and keeping on top of general maintenance issues around the property will generally be your responsibility. If you are unsure about what you are responsible for, please contact us and we will clarify.
If you are required to change or replace something, the internet is a good place to look. We recommend purchasing any materials from Screwfix or Toolstation as they represent good value.